airoffice counter
14 posts
Jul 11, 2025
10:04 PM
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Traveling with kids can be stressful, so I made a stop at the United Airlines Madrid Office before our family trip to Los Angeles. I had questions about seat assignments, child meals, stroller check-in, and baggage allowances for infants. The staff was fantastic—they walked me through all the options and made sure my family was seated together on both legs of our trip. They also helped pre-register our infant stroller and car seat to avoid issues at check-in. What really stood out was their patience and understanding of family travel needs. They even recommended early boarding tips and United app features I hadn’t used before. The representative offered to print our full itinerary and confirmed everything by email. The whole experience was smooth, organized, and surprisingly fast. With so many logistics involved in international travel with children, having this kind of in-person support was a huge relief. The Madrid office provided peace of mind and helped ensure our journey started stress-free. If you’re traveling with a family, don’t hesitate to visit—United’s Madrid team knows how to make things easier for parents and children alike.
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